Cookie Policy

We use cookies and similar technology, including those of authorised third parties, to offer you a better user and browsing experience on our website, by trying to display content tailored to your interests, preferences and browsing habits. On this page you can learn more about all the types of cookies we use, express your preferences with regard to consent and change these preferences at any time.

The Data Controller is Banco BPM, with registered office in Milan, Piazza F. Meda no. 4, 20121.

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Characteristics and purposes of cookies

"Cookies" are small text files that the websites visited by the user send to the user's terminal (computer, smartphone, tablet or any other tool used to access the Internet), where they are stored and then sent back to the same websites the next time they are visited by the same user.

While browsing, the user may also receive cookies from different websites (so-called "third-party" cookies) on his/her terminal, set directly by the managers of the aforesaid websites and used for the purposes and in the manner they have defined.

Cookies that do not require the consent of the user

Technical cookies
There are two types of technical cookies:

  • “Browsing” or “session” cookies: cookies that are not stored permanently on the user's computer and vanish when the browser is closed. These cookies are used only for sending session identifiers, which are necessary to allow the secure and efficient browsing of the website, avoiding the use of computer techniques that are more invasive for users, and do not allow the acquisition of the personal identification data of the user;
  • "Functional" cookies: cookies that adapt the presentation of the website to the display preferences of the user's computer (for example, language, screen resolution, operating system used, etc.).

The user's consent is not required for the installation of technical cookies.

Technical cookies also include "analytics" or "tracking" cookies (Google Analytics).

This website uses the Google Analytics service of the company Google Inc. (hereinafter Google) for the generation of statistics on the use of the web portal, without providing personal information on individual users.
To consult Google's privacy policy regarding the Google Analytics service, please visit the website https://marketingplatform.google.com/about/analytics/terms/us/

To learn about Google's privacy policy, please visit the website https://policies.google.com/privacy?hl=en-GB

By using this website you give your consent to Google to process your data in accordance with its data protection policy.

Cookies that require the consent of the user

“Profiling” cookies
These cookies trace user profiles by collecting information on browsing preferences and then send customised content (promotional banners and/or targeted offers).
For customers who access the internet banking area using personal identification codes, the information obtained by cookies may be aggregated with the information that the Bank already holds and - based on the consent given - also used to integrate their personal profiles.
The user's consent is required for the installation of profiling cookies.

Profiling Cookies have a maximum lifespan of 1 year.

Cookies managed directly by the owner:

GLASSBOX
The installation is aimed at collecting information on browsing preferences and sending personalised notifications and/or business offers, based on the interests shown through Internet browsing.

Cookies managed by third parties:

This website has also installed cookies issued and managed by "third parties" that can collect information from the browser terminals visiting the website through these cookies.
The main categories of cookies managed by third parties and installed on this website are:

  • Advertising profiling cookies: used to deliver advertising based on the interests shown through Internet browsing.
  • Re-targeting cookies: used to send advertising to people who have previously visited this website.
  • Social network cookies: used to share content on social networks.

The cookies issued by third parties and the links to their privacy policies are listed below:

Sos Tariffe
https://www.sostariffe.it/info/policy-cookie

Adform
The installation is aimed at the sending of advertising based on the interests shown through Internet browsing, the management of browsing statistics, the customisation of content, the optimisation of the browsing experience and the display of customised and more appropriate notifications; this customisation is also based on the user's browsing behaviour on third-party websites with which AdForm has concluded agreements for the installation of its cookies.
The browsing data also obtained by AdForm on third-party websites can be communicated to the Bank and - for customers who access the internet banking area using personal identification codes - the information obtained by the cookie can be aggregated with the information that the Bank already holds and also used to integrate their personal profiles.
https://site.adform.com/privacy-center/website-privacy/website-cookie-policy/

Taboola
The installation is aimed at the optimisation of the browsing experience, improving the quality and functioning of the website, the modification/deletion of existing content and services and/or other internal and statistical purposes. The installation is also aimed at sending advertising based on the interests shown also through Internet browsing on third-party websites.
https://www.taboola.com/privacy-policy#user-choices-and-optout

Payclick
The installation is aimed at sending advertising based on the interests shown through Internet browsing for the purpose of sending customised offers on other products and/or services.
https://payclick.it/en/privacy

Ligatus
The installation is aimed at the optimisation of the browsing experience, improving the quality and functioning of the website, the modification/deletion of existing content and services and/or other internal and statistical purposes. The installation is also aimed at sending advertising based on the interests shown also through Internet browsing on third-party websites.
https://www.ligatus.com/it/privacy-policy

Bing
The installation is aimed at the optimisation of the browsing experience, the sending of advertising based on the interests shown also through Internet browsing on third-party websites, the sending of advertising to parties that have previously visited the website www.banobpm.it and the customisation of content.
http://www.microsoft.com/privacystatement/it-it/MicrosoftOnlineAdvertising/Default.aspx

Google Advertising
The installation is aimed at sending advertising based on the interests shown through Internet browsing, sending advertising to parties that have previously visited the website, the customisation of content, the optimisation of the browsing experience and the sharing of content on social networks.
https://policies.google.com/technologies/ads?hl=en-GB

Facebook
The installation is aimed at the optimisation of the browsing experience, the sending of advertising based on the interests shown also through Internet browsing on third-party websites, the sending of advertising to parties that have previously visited the website, the customisation of content and the sharing of content on social networks.
https://www.facebook.com/policies/cookies/

Criteo
The installation is aimed at the optimisation of the browsing experience, the sending of advertising based on the interests shown through Internet browsing, the sending of advertising to parties that have previously visited the website and the customisation of content.
https://www.criteo.com/it/privacy/

To manage permission to use third-party cookies based on consent:

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Choices regarding cookies

This website performs best when cookies are enabled. However, you can also choose to block cookies from your computer.

For information on how to change your cookie settings, the links that explain how to manage cookies on the most popular browsers are provided below:

Internet Explorer TM
http://windows.microsoft.com/it-IT/windows-vista/Block-or-allow-cookies

Google Chrome TM
https://support.google.com/chrome/answer/95647?hl=it&hlrm=en

Mozilla Firefox TM
https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie

Apple Safari TM
https://support.apple.com/en-gb

Opera TM
https://help.opera.com/en/latest/web-preferences/#cookies

Data retention period

The Bank will only retain your data for as long as required to achieve the purposes for which it was collected, in compliance with the limitation periods or other time limits that may be established by relevant legislation and regulations or that may be required on the grounds of justice or public interest.

Transfer of and access to your data

The purposes in question may also be achieved by transmitting or disclosing data to third parties authorised to process such data, insofar as they are responsible for performing or providing specific services strictly linked to those of the Bank, such as other Group companies or outsourcing companies.

Your personal data will be mainly processed within the territory of the European Union. The Bank reserves the right to transfer your personal data to non-EU countries to respond to any technical and organisational requirements that may arise. In any case, your data will be processed in compliance with the appropriate safeguards established by applicable legislation, such as the European Commission’s adequacy decisions, standard contractual clauses approved by the European Commission or other legal instruments.

Your rights

You may withdraw your consent to specific profiling cookies by selecting “I Do Not Accept” and clicking “Save Settings”. Alternatively, you may withdraw your consent to all profiling cookies by clicking on the “Refuse All” and “Save Settings” buttons.
We remind you that to exercise your rights under articles 15 to 22 of the GDPR, you may contact protezionedati@bancobpm.it or send a communication to the Bank’s registered office at Piazza F. Meda no. 4, 20121 Milan, for the attention of the Data Protection Officer. For further information, please view the Privacy Policy, available on the Privacy page at https://gruppo.bancobpm.it/en.
Where appropriate, you may lodge a complaint with the competent Data Protection Authority, in a form and manner established by law; for further information, please visit the Data Protection Authority’s website: www.garanteprivacy.it/web/garante-privacy-en/home_en.